AEC Software provides a variety of technical support options. Protect and enhance your investment in AEC Software solutions by choosing the technical support type that best fits your needs.
Free technical support is available to all registered users for a period of 30 days after purchase. To contact our Technical Support Department by phone, please call (703) 450-2318.
Visit our Help Center for product support articles, answers to frequently asked questions, and our community forum.
All AEC Software products include free Standard Technical Support. Standard support covers:
For the life of your AEC Software product version (unless otherwise noted), Standard technical support is accessible through:
* Phone support is available to customers with a valid License ID within the first 30 days of purchase.
Assistance with reinstallation of FastTrack Schedule for any reason is subject to the then-current technical support fee schedule. Complimentary technical support is for the original licensee. If the license is assigned to another user after 30 days from the purchase date, contact our Sales department to purchase support, or phone +1 703-450-1980.
Submit your technical support questions via email and get answers to even your most difficult questions quickly.